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Terms & Conditions

Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. SO please read following terms and conditions thoroughly.

UC-UD.COM reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.

 

Artwork/Submission

Once the order is placed, please send the artwork to info@UC-UD.COM immediately. The email should include all the instructions relating to logo/artwork. UC-UD.COM inspects all artwork submitted to make certain that it meets the specific requirements for applying your sign to the products you selected. If minor modifications are required, we will make these free of charge. We do not guarantee same color bands on re-orders.We cannot duplicate orders 100%. However, we will try to make the order as close as possible. A digital proof must be requested to confirm the order. If any order(s) is sent without selecting a digital proof request then the order will not be our liability.

Website Images/Art work Proofs/Colors

UC-UD.COM We make every effort to provide clear and color-correct images that reflect the true nature of the products. However, website images, and emailed proofs are inherently limited in their ability to communicate color, scale, and detail. The color in the proof is not the real color, It is difficult to show the correct color in the monitor, the color will be made in the pantone number "C" (not "U").Swirl bands - Mixture of colors will create a shade of alternate colors.

Replicating/Reorders

We will try to replicate orders as precise as possible of the images or reorders/duplicate orders that are given to us, but there will be no guarantee given on them.

Order Changes / Cancellations

UC-UD.COM will make every effort, upon your request, to change or cancel your order. If the order has not yet started the production process, no additional change or cancellation fees will be applied. If the order has reached the pre-production set up phase, there may be cancellation or change charges that apply. All of these charges will be a direct pass through from UC-UD.COM to you. If an item has begun production, unfortunately, we cannot stop or change the order. We can, if you wish, prevent shipment or redirect it. You will be charged the original amount quoted for all orders cancelled at this stage. For any changes to the orders, you must send email to us within 6 hours of placing the order with the correction. Also any cancellations of orders should be made within 6 hours of placing the order.A $10.00 cancellation fee will be applied in order to cancel an order, given that they are cancelled before going into production otherwise other charges may apply. * There will be no changes applied to RUSH orders.

Refunds

Refunds due to customer errors will not be issued this includes, but is not limited to, typos in the message, wrong PMS color of wristbands, unable to meet the turnaround time stated. UC-UD.COM is not liable for anything more than the amount of the order. Productions cost is not refundable.If an order is late , only the shipping charges will be pro-rated. All products must be returned with a valid RMA# which can be obtained by emailing info@UC-UD.COM